Monday, August 11, 2014

Communicating With Your Contractor Effectively

Okay, so you’ve hired someone to do a home repair or remodel. You have in your mind exactly what you want the end result to look like, so it’s time to sit down with your contractor and give him all the details.

But, when it comes time to make a plan of action, you find your contractor has ideas that are a little different than yours, or tells you certain things can’t be done. And suddenly you’re wondering if maybe you hired the wrong person for the job.

Don’t fret. Don’t let the fact that your contractor knows more about construction work intimidate you. You also don’t want to get overbearing and insist upon things your way, despite your lack of industry know-how.

Instead, find a common ground. Utilize these tips to make sure you get what you want, while still allowing the contractor to give you the best possible results.

1. Pick the Right Person for the Job
Once your determine you want a project done, choose the right contractor. Don’t just hoard estimates and pick the cheapest one. Take the time to interview the top candidates in person; tell each what you’re wanting to do and your budget and see how it goes. View some of their completed projects and talk to previous clients to see what the process was like.

You want someone whose personality meshes with yours so that you can communicate effectively throughout the process. You have to be able to get along – and even laugh – because even the best projects have a hiccup or two. You also want someone that clearly listens to your ideas.

2. Be on the Same Page With Your Spouse
Your contractor doesn’t want to play marriage counselor or mediator – at least not without charging your for it. If there is more than one person making the decisions about the remodeling project, then you need to come to a consensus about what you want and your budget long before hiring a contractor. There will be moments in the process where questions come up or decisions have to be made, in which case you and your spouse (roommate, sibling, what-have-you) should take some time to discuss it in private and give the contractor an answer once you agree.

3. Make a Plan
You need to sit down with your contractor and discuss exactly what you want and allow him to tell you what can be done (and how) and what can’t. This is the time that you will address how you can’t knock out that wall to open up the kitchen because it’s load bearing – but you can put in a support beam or a pass through to open up the space and still provide structural integrity for your home.

Remember, you may not have all of the information when you envision your renovated space. Be willing to hear your contractor out and work together to make a plan that you can both live with and stick to throughout the entire process. Be sure to communicate your “must have” items and the ones you’re willing to compromise on to get the job done efficiently.

4. Be a Good Sport
Effective communication with your contractor means that you treat him the way you would want to be treated in his shoes. Be patient. Be gracious and kind (but not a doormat). Understand that delays happen. Obviously, if no one is showing up for work when they are supposed to and things aren’t being done the way you agreed without more communication, then your contractor isn’t doing his part. But if he and his team are always there on time and working hard to get you what you want, then there is no reason why you shouldn’t cut them some slack.


And bringing them lemonade and snacks every once in awhile doesn’t hurt much either.

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